15 February 2013

ICE seeks automated phone translation technology

The Immigration and Customs Enforcement (ICE) in the USA, is searching companies that are capable of supplying “automated real-time phone translation” technology. They want a technology that can translate two-way phone conversations between English-speaking ICE employees and native speakers of other languages.

“This technology should not require interaction with actual interpreters,” says ICE in a sources sought notice it published on Feb. 13. “Our preliminary market research indicates that this is an emerging technology.”

In its role as an immigration enforcer and investigator, ICE frequently comes in contact with people who speak different languages. The agency wants to make two-way conversations with such people more efficient and less costly.

ICE wants to hear from potential suppliers by Feb. 20.

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